How do you measure whether AI assistants mention your business?

Illustration of dated AI answer samples along a timeline.

How do you measure it step by step?

  1. List the questions. Write the questions buyers ask, in their words. Do not name your company in most of them.
  2. Choose assistants. Pick the ones your buyers use.
  3. Run each question several times. Use separate days.
  4. Record each result. Cited, mentioned or absent, plus the date, assistant, mode and sources shown.
  5. Trace the answers. Find the pages each answer drew from.
  6. Report ranges. For example, named in two of three runs.

How sure are you of a finding?

StateMeaning
ObservedSeen once. A note, not a measurement.
RepeatedThe same result across several runs on separate days.
TracedThe source page of the answer has been found.
RetestedThe source was changed and the same prompts were run again.

What should each record contain?

  • The exact prompt text.
  • The assistant, its mode and the date.
  • The location and whether an account was signed in.
  • The result and the sources shown.

What goes wrong most often?

  • Judging from one screenshot.
  • Prompts that name your company, which flatters the result.
  • Testing while signed in to an account with history, which personalises answers.
  • Treating a change in one run as a trend.

Related answers

General information, checked 27 October 2026.

Assistants change often. Where a point is inference rather than a published rule, the page says so. Results vary and are never guaranteed.

FAQ

Questions people ask

How many questions should we test?

Enough to cover your main buyer questions. Ongoing Visibility Management agrees the question set before it starts.

How often should we repeat it?

Monthly is a sensible rhythm, and after any significant change to your pages.

Can tools automate this?

Some do. Ask any tool how it runs prompts, how often and how it handles variation, and keep dated records you can inspect.

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