Terms of Service

Last updated: 13 November 2025

1. Agreement to Terms

By accessing or using Aura8's AI voice automation services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

Aura8 provides AI-powered voice automation solutions for property management, corporate housing, and short-term accommodation businesses. Our services include automated call handling, booking management, and customer service automation.

3. User Obligations

You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to interfere with or disrupt our services
  • Comply with all applicable laws and regulations

4. Service Availability

We strive to provide 24/7 service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

5. Payment Terms

Fees for our services are as agreed in your service agreement. Payment terms, billing cycles, and cancellation policies will be outlined in your specific contract. All fees are in Australian Dollars (AUD) unless otherwise specified.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to AI models, software, text, graphics, and logos, are owned by Aura8 and protected by Australian and international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Aura8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms of Service.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@aura8.ai
Address: Australia