Privacy Policy

1. Introduction

Aura8 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice automation services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Voice recordings and transcriptions when you interact with our AI systems
• Usage data and analytics about how you interact with our services
• Payment and billing information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI voice automation services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Train and improve our AI models and voice recognition capabilities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@aura8.ai
Address: Australia